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      Exclude products

      Learn how to exclude products from your SKUtrak service

      You may want to exclude all or some products from appearing within SKUtrak. For example, you may want to exclude a product if:

      • The product has been incorrectly assigned to you. On occasion, you may see products which don't belong to you within you within SKUtrak because of an error within the retailer's system.
      • The product has been delisted. Some data can continue to be shown for products after they are delisted, such as remaining stock or very sporadic sales. These can impact overall availability figures and add noise.
      • The brand has been acquired or sold. Your organisation may have parted ways with a brand or subset of its portfolio. Changes like this can take time to be reflected in the feed.

      To help with this, SKUtrak lets you create Exclusions. Excluded products are not shown within SKUtrak dashboards and can be easily filtered out within SKUtrak Share.

      Exclusions are applied to the Retailer SKU and can be time-bound, if for example you only want to exclude a product after a certain date. Exclusions are managed on the Product Catalogue>Retailer Mappings page.

      How to exclude a product

      1. Go to Product Catalogue > Retailer Mappings and select the Exclusions tab in the table.
      2. Click the "+ Add Exclusion" button in the top-right
      3. Select a retailer product from the list, or use the search bar to find the correct product.
      4. (Optional) Click "+ Add" under "Add time frames" to set a specific period the product will be excluded for only
      5. Click "Save"
      6. 🎉 That's it! Your product will be excluded when SKUtrak updates the next day.

      How to remove an exclusion

      1. Go to Product Catalogue > Retailer Mappings and select the Exclusions tab in the table.
      2. Select the checkbox against the product exclusion you would like to remove.
      3. In the top-right of the table, select:

        1. "Delete" to remove the exclusion completely

        2. "Edit" to adjust the exclusion time frames