Overview
The Nectar360 team at Sainsbury’s advises that any supplier with an existing
SupplyHub Bronze (or above) agreement can submit a Third Party Access (TPA)
request to Circana which, if approved by the Nectar360 team, will allow us (Crisp)
to extract and power your SKUtrak service with the Sainsbury’s SupplyHub data.
Unfortunately, you are unlikely to receive a TPA if you use the FTA (Free-to-Air)
SupplyHub edition; we haven’t been able to persuade the Nectar360 team of
sufficient interest from their supplier base for this option. We still advise you to
make a TPA request (as per instructions below) so that we and Sainsbury’s can
measure your interest and discuss further with Nectar360 later in the year.
Process
Follow the steps below to obtain approval to share data from Sainsbury’s
SupplyHub with SKUtrak.
Step 1
Send the request template provided below (or your preferred version of it) to
sainsburys@circana.com. Please ensure you cc or bcc skutrak-support@gocrisp.com - this automatically creates a support ticket with our Helpdesk team, allowing us to track progress more easily and support your TPA application.
Request Template
Subject: Request for Permission to Share Data from Sainsbury’s SupplyHub
with SKUtrak
Dear Circana,
I am writing to request permission to share data from Sainsbury’s SupplyHub with our Crisp SKUtrak service, under a Third Party Access Agreement (“TPAA”). We understand the importance of adhering to Sainsbury’s data-sharing policies and assure you that any data shared will be handled in line with the terms of the TPAA. Thank you for your attention to this matter, and we look forward to your prompt response.
Sincerely,
[Your Name]
Step 2
Circana will provide you with a link to an online form which you need to complete
for your TPAA. We have provided you with our suggested pro-forma response in
the document we have shared with you; you will need to copy-and-paste answers
into the form - or provide your own - but please ensure that you request all of the
data columns we advise in the response for question 15.
Step 3
Circana will review your request with the Nectar360 team, seeking approval for
your TPAA. Once approved, you will receive confirmation that your third-party
data-sharing request has been accepted; please notify us promptly upon
receiving this confirmation.
Step 4
Circana will prepare and share a TPAA with you. Once you sign this via Docusign
we will be notified, and we will then review and sign the TPAA. Once we receive
the fully-executed TPAA (normally the same day) we can initiate our onboarding
process - we will reach out to you to organise transfer of the relevant data reports.
If you have any questions or need help, please contact our support team.
Updated: November 2025