Support Overview

📈 Product and Support Resources

We have a range of guides and tools available to help, such as guides to individual dashboards using the links in the 'Using SKUtrak' section above.

 

👥 Support team 

Should you have any questions you can email us at support@skutrak.co.uk, but for faster responses we recommend live chat in the right hand corner to speak to a member of our team.

 

⌨️ Developer product documentation

Please access Developer product documentation here.

Find our latest sector content articles here.

 

✅ Premium users

Please speak to your dedicated Customer Success Manager for any further product support required outside of supplied guides. 

 

🔎Finding missing retailer data or data updates

Retailer data missing or not up-to-date? Please ensure to check the latest on our status page and subscribe to email updates:

 

ℹ️Retailer Information

Please find this information page here for the latest on key Retailer information, including data migrations.

 

📈Latest product releases

You can discover more about the latest product releases in our ‘Announcements’ tab once signed in, alternatively we keep a Change log here.  

As a user, you will automatically be sent a monthly marketing update once registered on our latest product releases so please be sure to look out for this. 

 

💬 Feedback

We are always interested in hearing more from our customers on our latest product enhancements and features.

Email us at: feedback@skutrak.com.