Update your Retail Link Bot Token

Learn how to update your Retail Link bot token once it has expired

Step 1: Log in to Retail Link

First, you need to log in to Retail Link:

  1. Navigate to the log in page for Retail Link: https://retaillink.login.wal-mart.com/

  2. Enter your User ID and Password for a Retail Link Administrator Account

  3. On logging in you will be directed to the Retail Link Home Screen

⚠️ You must log in with a Retail link Administrator Account to continue with the next steps of this guide and create bot accounts

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Step 2: Navigate to User Management

To access the bot account, we need to navigate to the User Management screen:

  1. Begin by navigating to "My User Account" within the Retail Link homepage

  2. Within the "Manage Profile" page, choose the "Admin Settings" tab

  3. Click the "User Management" link within the Admin Settings tab

  4. This will direct you to a new page, the User Management screen, detailing all the users setup within the Retail Link account

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Step 3: Generate a Bot Token

A generated token is required for bots to securely authenticate with Retail Link and download the necessary files for your SKUtrak service.

Follow these steps to generate a fresh token so that SKUtrak can continue collecting data from Retail Link:

  1. Locate the bot user in the User Management screen

  2. Click the three dots next to the user to show more options and select "view profile"

  3. You will be taken to the User Profile page. From this page, click "Generate Bot Token" at the top right of the screen

  4. You will be shown a message if the token is successfully regenerated. That's it! 🎉 You may now log out of Retail Link.

💡 SKUtrak will receive the new bot token via email and associate it with your account

⚠️ Please note Asda Retail Link Bot accounts require a new token every 60 days, you will need to regenerate the token in Retail Link once this token expires in order to keep the connection active

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